Privacy Policy

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, mailing address, IP address.
• Health information: Allergy information, eye conditions, skin sensitivities, and other health disclosures required to safely perform beauty services (lash extensions, permanent jewelry, hair services).
• Commercial and financial information: Purchase history, payment card information (processed securely through third-party payment processors — we do not store full card numbers), and billing details.
• Communications and preferences: Messages you send via our contact form, appointment notes, and service preferences.
• Internet activity information: Browser type, pages visited, referring URLs, and other usage data collected automatically via cookies and analytics tools.

We collect information in the following ways:

• Directly from you: When you complete our contact or booking forms, submit intake forms prior to appointments, make a purchase, or communicate with us.
• Automatically: Via cookies, web beacons, and analytics services when you visit our website.
• Third-party services: From booking platforms, payment processors, and other service providers we use to operate our business.

We use the information we collect to:

• Schedule, confirm, and manage appointments.
• Perform beauty services safely, including reviewing health and allergy information before treatments.
• Process payments and send receipts or invoices.
• Respond to your inquiries and provide customer support.
• Send appointment reminders, follow-up care instructions, and service-related communications.
• Send promotional communications about our services, products, and offers (you may opt out at any time).
• Improve our website and services through analytics and user feedback.
• Comply with applicable legal obligations.

We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., payment processors, booking software, email platforms, website hosting). These parties are contractually obligated to keep your information confidential and use it only to perform services on our behalf.
• Legal compliance: When required by law, court order, or government authority, or to protect the rights and safety of T Creative Studio, our clients, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.

To exercise any of these rights, contact us at hello@tcreativestudio.com. We will respond to verifiable requests within 45 days.

Health and allergy information you provide through intake forms is used exclusively to perform services safely and to protect your health and wellbeing. This information is kept confidential and is not shared with third parties except as required by law. We retain intake forms for the duration of our service relationship and for a reasonable period thereafter consistent with applicable professional standards.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security of your information.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

T Creative Studio San Jose, California hello@tcreativestudio.com